Refund Policy
Dear Customer, thank you for choosing our products! Please carefully review your order before purchasing.
1. Replacement, Exchange, and Refund Rules • Before shipping, we strictly inspect all products and record videos to ensure the items are in good condition. • Once the purchase is completed, products without quality issues cannot be returned, exchanged, or refunded. Please double-check your selections carefully before placing your order. • If you receive a product with quality issues (such as damage, incorrect items, or other obvious defects), please contact us within 7 days of receiving the product. We will provide replacement, exchange, or refund service.
2. Requirements for Exchange and Refund Please ensure that the returned item is in good condition, without damage, stains, or missing tags/labels. Upon receiving the returned item, we will inspect its condition promptly. If the item is in good condition, we will proceed with the exchange or refund. If the item does not meet our return conditions, we will not be able to process the exchange or refund.
3. Shipping Cost Responsibility • Replacement shipping cost: Covered by us (Seller). • Exchange shipping cost: Paid by the buyer. • Return & refund shipping cost: Paid by the buyer.